Designer Trade Program Frequently Asked Questions

Where can I get information about your Designer Trade Program?
How do I join the Designer Trade Program and what supporting documents are needed?
When I tried to apply online, it asks for the expiration date on my business license.  But there is none for my state.  What should I enter in this box?
Can international designers, architects, etc. join the Designer Trade Program?  What do I need to apply?
Can multiple people from the same company be on the same account?
Is membership good at all your locations or just the location I signup at?
Do I need to reapply every year?
Do I need to resubmit a copy of my resell license after it expires?
How do I use the Designer Trade discount online? And is my email address what I use to log in online?
How do I update my information if I am currently a member?
Will I get a membership card in the mail?
If I submitted my resale license, will I still be charged sales tax?
Can DTP members use their discount on top of the sale price?
When using a corporate credit card or check for payment, does it need to have the designer’s name on it?
How can I obtain a fabric swatch?
How can I get a furniture tear sheet?

Where can I get information about your Designer Trade Program?

Our website http://www.zgallerie.com/t-tothetrade.aspx or you can email general questions to designertradeprogram@zgallerie.com

How do I join the Designer Trade Program and what supporting documents are needed?

You have several ways to apply.
  1. At any of our Z Gallerie stores
  1. Through our website at http://www.zgallerie.com/t-tothetrade.aspx.  Once the application is submitted, an automatic computer generated confirmation with further instructions to complete the application process is emailed. 
  1. Fax the application along with the supporting documentation to 310-630-1571
  1. Mail the application and the supporting documentation to:
    Z Gallerie
    Attention Designer Trade Program
    1700 Fifth Street Berkeley, CA 94710

When I tried to apply online, it asks for the expiration date on my business license.  But there is none for my state.  What should I enter in this box?

Please enter 12/25/2049

Can international designers, architects, etc. join the Designer Trade Program? 
What do I need to apply?

Yes, international designers and architects are welcomed to join our Designer Trade Program.  You will need a US mailing address and phone number.  It is acceptable for you to use your freight forwarder’s address and phone number.  Documentation will need to be provided such as a business card, copy of your degree in the design or architecture field or a link to your website.

We have partnered with a 3rd party to provide international shipping however you can use any freight forwarder of your choosing.  Information about international shipping is available at http://www.zgallerie.com/t-shipping-handling.aspx#shipping06

Can multiple people from the same company be on the same account?

Each member must have their own account number, including a unique email address, but the sales history is counted as a company total.

Is membership good at all your locations or just the location I signup at?

The Designer Trade Program membership is valid at all Z Gallerie locations and Online via Customer Service.

Do I need to reapply every year?

No.  The Designer Trade Program membership has no expiration date. Z Gallerie reserves the right to change or cancel the Designer Trade Program or a customer’s membership with or without notice.

Do I need to resubmit a copy of my resell license after it expires?

No.

How do I use the Designer Trade discount online? And is my email address
what I use to log in online?

Please visit our sign in page at www.zgallerie.com/signin Log in using the email address associated with your member account or create a new account. For security purposes, you will be asked to provide your mobile number. A verification code will be sent to you via text.

How do I update my information if I am currently a member?

Please email your updated information to designertradeprogram@zgallerie.com

Will I get a membership card in the mail?

In an effort to be more environmentally conscious, we no longer issue membership cards. Your email address will be used to look up the account number in-store or by our customer service representatives online. Each member is required to have a unique address.

If I submitted my resale license, will I still be charged sales tax?

Your resale license is only used to qualify you for the program. It is the law that we collect sales at the time of purchase. Please check with your state tax board for refund information. This will vary by state.

Can DTP members use their discount on top of the sale price?

Discounts cannot be combined or used in conjunction with any other discount or promotions. The discount is not valid on sale items, outlet merchandise, previously placed orders or gift card purchases. Services, shipping costs, taxes and other fees are not eligible for the discount.  You would receive the higher discount at the time of purchase.

When using a corporate credit card or check for payment, does it need to have the designer’s name on it?

Each member of the design team will have to have their own company issued credit card with their name imprinted on it.  Company checks also need to have the designer’s name printed on them.

How can I obtain a fabric swatch?

For Headboards, Ottomans, and Accent Chairs
Email: hbswatches@zgallerie.com or call our Customer Service at 800-908-6748. Please provide the fabric name and your mailing address

For Beds and Sofas
Email: swatch@zgallerie.com or call our Sales Department at 800-908-6748. Please provide the fabric name and your mailing address.

How can I get a furniture tear sheet?

Email designertradeprogram@zgallerie.com with the item that you are interested in.  Information can also be found online at zgallerie.com.

Thank You
x